Reliable Technical Service
Enhance Experience for Customers
7x24h Response
We provide in-time response support to our customers
600+ Engineers
Well-trained technical experts to serve you online
20+ Oversea Offices
Comprehensive global service network to provide better local services
Our Service Team offers a variety of services to satisfy our customers' requirements, including product training, installation introduction, after-sales service, etc. Kstar's highly-trained expert team provides the most comprehensive range of on-site UPS, modular data center, solar, or ESS services to help ensure your power system operates at its best.
Warranty Service
Online Support
We provides 7*24 hours free remote technical or after-sales support, including e-mail, online meeting and SMS communication for your projects. What's more, we have onsite service and spare parts service if you needed. Please e-mail our technical manager if you have any questions or need any help.
| Department | Name | Tel. | |
| Data Center Technical Support | Joe | +86-755-21389008 Ext 8833 | service_datacenter@kstar.com |
| Solar Inverter Technical Support | Dillon | +86-755-21389008 Ext 8729 | service_solarinverter@kstar.com |
Overseas service concept:
Customer Focused, Quality Oriented
Overseas service team introduction:
If you need spare parts, please email us and we will send them to you within 15 days.
Contact Us
If you have any after sales queries please contact us here. We will respond within 24 hours.
